7c77e Privacy Policy

1 Introduction and Scope

7c77e ("we", "us", or "platform") is a trusted online casino and betting platform in Bangladesh. This Privacy Policy ("Policy") sets out how we collect, process, store, and protect your personal information through our website 7c77e.cam.

By using our services you accept the terms of this Policy. Our services are intended only for individuals aged 21 or older. If you do not agree with any part of this Policy, please refrain from using our platform.

This Policy should be read together with our Terms and Conditions and Responsible Gaming policy, of which it forms an integral part.

2 Information We Collect

For account registration and service delivery on 7c77e, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and contact details
• Username and password (stored in encrypted form)
• National ID or passport details (for identity verification)
• Payment method details: bKash, Nagad, or Rocket number
• Transaction history and amounts

2.2 Information Collected Automatically

• IP address and device information
• Browser type and operating system
• Site access times, page view history, and session duration
• Data collected through cookies and similar tracking technologies
• Gaming activity logs and betting history

2.3 Information Received from Third Parties

• Information received from identity verification agencies
• Information from financial fraud prevention agencies
• Transaction-related information received from payment processors

3 Purpose of Data Use

7c77e uses your personal information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• To complete account registration and identity verification
• To ensure secure login
• To process deposit and withdrawal transactions
• To provide bonuses and promotional offers
• To deliver customer service and support

3.2 Meeting Legal Obligations

• To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
• To maintain records in accordance with applicable regulations
• To respond to lawful requests from relevant authorities

3.3 Security and Fraud Prevention

• To detect unauthorized access and fraudulent activity
• To protect the integrity and security of the platform
• To enforce responsible gaming policies

3.4 Service Improvement and Personalization

• To personalize the gaming experience
• To send relevant promotional messages (where you have given consent)
• To analyze and improve platform performance

4 Data Sharing and Disclosure

7c77e never sells your personal information to third parties. However, we may share information in the following limited circumstances:

• Service Providers: Payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology infrastructure providers who are contracted with us and comply with strict confidentiality requirements.
• Legal Obligations: To comply with court orders, lawful requests from law enforcement agencies, or requirements under applicable law.
• Fraud Prevention: Sharing necessary information with industry bodies to detect and prevent scams or fraud.
• Business Changes: In the event of a merger, acquisition, or asset transfer, subject to equivalent protections as described in this Policy.
• Your Consent: In cases where you have given explicit consent.

Only the minimum information necessary to ensure game security and fairness is shared with game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft.

5 Data Storage and Security

7c77e has implemented the highest technical measures to protect your personal information:

5.1 Technical Safeguards

• Data transmission is secured through SSL (Secure Socket Layer) encryption.
• Stored data is protected with industry-standard encryption technology.
• Firewall and intrusion detection systems are active.
• Regular security audits and vulnerability assessments are conducted.
• Restricted access policy — only authorized personnel can access your information.

5.2 Retention Period

We retain your information for as long as your account remains active. After account closure, certain information may be retained for the period required by applicable law for legal obligations, dispute resolution, or fraud prevention purposes. Transaction records are generally kept for five to seven years.

6 Cookie Policy

7c77e uses cookies and similar technologies on our platform. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core site functionality, secure login sessions, and transaction processing.
• Functional Cookies: Remember your preferences and language settings to improve service quality.
• Analytics Cookies: Analyze site usage patterns to help improve the service.
• Security Cookies: Used for fraud detection and account protection.

6.2 Cookie Controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect some site functionality.

7 Your Rights

As a user of the 7c77e platform, you hold the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your information in certain circumstances where legal obligations do not apply.
• Right to Object to Processing: The right to object to the use of your information for marketing purposes.
• Right to Portability: The right to receive a copy of your information in a structured, machine-readable format.
• Right to Withdraw Consent: The right to withdraw consent at any time for consent-based data processing.

To exercise these rights please contact us. We commit to responding to your request within 30 working days of receipt.

8 Protection of Minors

7c77e's services are intended only for individuals aged 21 or older. We do not knowingly collect any information from minors. Age verification is in place at the time of account registration.

If we become aware that a minor's information has been collected by mistake, we will immediately close the relevant account and delete that information. If a parent or guardian believes their child's information is held by us, please contact us.

9 Third-Party Links and Services

Transactions on our platform are processed through third-party payment gateways such as bKash, Nagad, and Rocket. These service providers have their own privacy policies which are outside our control.

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft follow their own privacy policies. We are not responsible for the privacy practices of these third parties and recommend reviewing their policies before using their services.

10 International Data Transfers

7c77e is an international platform. Your information may be processed and stored on servers located outside Bangladesh. In such cases we ensure that:

• All parties involved in data transfers maintain appropriate data protection measures.
• The same standard of protection described in this Policy applies to international transfers.
• Data transfers are built on a legal basis and governed by appropriate agreements.

11 Policy Changes and Updates

7c77e reserves the right to update this Privacy Policy at any time. Changes will be published on this page and the "Last Updated" date will be revised.

For significant changes we will send a notification to your registered email. Continued use of our platform after an update will be taken as acceptance of the revised policy.

We recommend reviewing this policy regularly so you stay informed about the latest data protection practices.